Our Contact Details:

Name: Jamila’s Legacy CIC
Phone Number: 07821849336
E-mail:info@jamilaslegacy.co.uk

Lawful basis for processing data

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) We have a legitimate interest

I. This means that the reason that we are processing information is because there is a legitimate interest for Jamila’s Legacy to process your information to help us to achieve our vision of ensuring that everyone experiencing a mental health problem gets both support and respect.

II. We collect basic contact information from the individuals we support, without which we would be unable to deliver our core service

III. We use basic information collected to contact individuals about opportunities or events which are relevant to them as part of the support service we deliver (e.g. information about a relevant event or new service)

(b) Your consent.

I. To collect special categories of personal data such as health, diversity and inclusion data, to ensure that we meet the needs of anyone who accesses our services and to improve our services.

II. To send marketing communications where we ask for your consent

You are able to remove your consent at any time. You can do this by contacting [Jamila’s Legacy – 07821849336/ info@jamilaslegacy.co.uk]

(c) We have a contractual obligation.

I. We collect data if we have a contract with you to deliver a service or a product

The type of personal information we collect

We currently collect and process the following information:

• Name
• Address
• Contact telephone number
• Email address
• Sensitive data only with explicit consent such as race, religion, health etc.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• When you contact us (via website contact form, email/telephone& in person)
• Attend our events
• Access our services


How we use the information

We use the information that you have given us in order to:

• Provide a service to you
• Inform you about our services
• Help us improve our services

We may also request special categories of personal data, for which we will always seek explicit consent. From time to time, we may also ask for you to voluntarily provide additional information as part of surveys, polls, feedback or competitions. When you visit our website, we collect data about your visit using Google Analytics cookies.

Data Sharing

We don’t share any personal data with third party organisations unless necessaryin order to fulfil an obligation to you (for example, we would need to provide your information to a third party in order to accredit a training course or make a referral to another support agency). Where we would need to share your personal data with a third party, we would always notify you first and give you the opportunity to ask us not to share the data.

We do use your information to help with reviewing our impact and for our reporting purposes for our annual report and funders reports. Our reporting never includes personal data or anything that could identify a specific person, only anonymous statistical data which helps us to monitor and improve the performance of our services.

Data Storage

We store any data we hold in secure password protected electronic file storage, any paper data is stored in locked filing cabinets. Any data stored in the Cloud is password protected and all electronic data is backed up. Any data no longer needed is securely deleted/shredded. Data retention period

Personal data will be stored for up to 6 years after the last point of contact with you.

After that point we will retain anonymised data on you for the purposes of reporting.

You have the right to contact us at any point to erase or update your personal data. Please bear in mind that if we erase your personal data from our systems, we will no longer be able to offer you our support services.

Marketing

We would like to send you information about news and events relating to Jamila’s Legacy.

If you do consent to receive marketing, you can always opt out at any time by emailinginfo@jamilaslegacy.co.uk

We will also communicate directly with you by phone or email about the activities/services you are accessing from Jamila’s Legacy.

Access to your information

You have the right at any time to ask us what information we have about you, request amendments or updates to that information, or to ask us to delete information we hold on you.Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

You can submit an information request by email Jamila’s Legacy in the first instance and we will send you a form to complete to confirm what data you wish to amend, update, remove or receive. Email: info@jamilaslegacy.co.uk

Cookies

Cookies are small text files placed on your computer by websites you visit to help track your behaviour on those sites. For example, we use Google Analytics tracking cookies to understand how you use our site, which allows us to improve the overall website experience.

You can configure your browser to block websites from accepting cookies and to delete any existing cookies that have already been downloaded. However, please note that blocking cookies may stop some features of our website from working correctly.

Please note: Cookies cannot be used to run code or programs, or to deliver viruses to your computer.

You can find out more about cookies on the Information Commissioner’s Office (ICO) website: https://ico.org.uk/for-the-public/online/cookies/

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to this privacy policy

We regularly review our privacy policies, and any updates will be made to this page. Please check back from time to time to ensure that you have read the most up-to-date version of this policy.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Jamila’s Legacy CIC, 8 Cairnsford Road, Leicester, LE2 6GF

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s Address:

Information Commissioner’s Office
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk